FREQUENTLY ASKED QUESTIONS

Do you accept insurance?

Alexis is in network with Medicaid, Group Health Cooperative of Eau Claire, and Security Health (Explore, Indemnity, SimplyOne, Premier, Reliance, Select, Enrich) and Optum.

Morgan is in network with Medicaid, Security Health (Explore, Indemnity, SimplyOne, Premier, Reliance, Select, Enrich) and Optum.

What other types of funding do you accept?

Alexis and Morgan are Eau Claire County Comprehensive Community Service (CCS) providers. We are partnered with ReaLiving EAP and SFAP, Vital WorkLife EAP, and SpringHealth EAP.

What forms of payment do you accept?

We accept cash, most major US issued credit or debit cards, Health Saving Account (HSA) and Flexible Spending Account (FSA) cards.

We do not accept checks.

Do you work with male clients?

Yes, of course! Anyone is welcome to initiate therapy at Intentional Minds. The specialties listed are just that- specialties. Our experience includes a wide array of presenting problems among all ages and genders.

What happens if I miss an appointment or need to cancel?

Your therapist has a limited caseload to ensure that there is time to plan for your sessions and be fully focused on you. If you need to cancel your session, please do so 24-hours in advance so that your clinician can waive your session fee, and have an option to schedule a client who is in need during that time. If you cancel within 24 hours of your appointment, or no-show, you will be billed for the session time at the full rate. If you have an emergency, please contact your clinician as soon as possible so that they can offer an alternative time, if available.

Life happens and we understand you don't always have a 24-hour heads up. For that reason, we allow one missed appointment without being billed.

How long will I need therapy?

This is a difficult question to give a cookie-cutter answer because it depends on many factors such as the presenting problem, behaviors, and motivation to change. As a general outline, we recommend more intensive treatment for the first few months to process your problems and build up your skills. Then, we taper off to allow you time to put those skills to practice, adjust to new ways of living, and continue problem-solving/processing new hurdles that may arise.

Please feel free to reach out if we haven’t answered your questions. I look forward to hearing from you!